Question 1

What are the hours of operation?

Question 2

What forms of payment are accepted?

Accepted Answer

We only accept cash at the ticket booth. You can buy tickets online using Debit, Visa, MasterCard, and Discover. Just click on the "BUY TICKETS" button at the bottom of the page.

Question 3

Where are you located?

Accepted Answer

We're located at the corner of Historic Fourth and Floyd in downtown Sioux City, Iowa.
 
Our address is:
1229 4th Street
Sioux City, Iowa 51101
 
Look for our ticket booth and entrance in the parking lot on the west side of the building.

Question 4

What is included with admission?

Accepted Answer

Tons and tons of fun!! Admission can be purchased separately for Nightmare On 4th Street or The Fear Factory. You can also buy the combo ticket that includes admission to both haunts.
 
Tickets can be used one time only.

Question 5

Are there any age restrictions?

Accepted Answer

Scare Central is recommended for adults and teens, but younger kids may come if parents choose to bring them. Carrying babies through is NOT allowed. There are no special prices for children and no refunds if anyone decides not to enter or finish the haunt.

Question 6

Do you offer refunds?

Accepted Answer

No, we do not offer refunds. If you buy a ticket and are too scared to enter you will be asked to leave without a refund.

Question 7

How long should we allow for a visit and what should we bring with us?

Accepted Answer

Depending on how fast you walk, it takes 10-15 minutes to go through one haunt. On our busiest nights the wait in our admission lines may be up to two hours at peak times.
 
We suggest you bring comfortable walking shoes. We do NOT recommend wearing flip flops. We may or may not allow customers in Halloween costume entry depending on the costume. This decision will be made at the door by our door attendant. We do NOT allow weapons or other props into the haunts.

Question 8

What time does the line start forming?

Accepted Answer

Early in the season, the line may be very short, but as we get closer to Halloween the crowds get larger and it is better to arrive at opening time to ensure minimal waiting times.

Question 9

How long is the wait in line?

Accepted Answer

In general, we try to keep the wait time to less than 30 minutes. However, on many Friday and Saturday nights in October and on Halloween the lines will be much longer. Buy your tickets early to avoid the ticket booth line and try to come earlier in October if you would like to avoid the longer lines!

Question 10

Do you close if it rains?

Accepted Answer

Scare Central is a rain-or-shine facility. In very rare occasions we may be closed due to excessive snow fall. Watch our Facebook page for the latest updates.

Question 11

How long does it take to go through the haunts?

Accepted Answer

That depends on many factors. First you must buy your tickets, then wait to enter the haunts. Once you enter, you go through at your own pace so the length of the experience varies from group to group. To walk through both haunts might take half an hour, plus time in lines. The lines get longer the closer it gets to Halloween.

Question 12

If I get there at 10pm and I buy a ticket for both haunts, will they close before I get a chance to see both shows?"

Accepted Answer

We keep the haunts running until the last patron has exited. We’ll stop selling tickets at closing time, but the shows will keep running.

Question 13

Can I make a reservation?

Accepted Answer

No. Scare Central is first come, first served.

Question 14

Does Scare Central offer group rates?

Accepted Answer

Yes, we offer a discount for groups of 100 or more. Group ticket sales MUST be arranged in advance.
To arrange for group tickets, email info@scarecentral.com and include your name, contact information, date of visit, and size of group. We will then contact you to make arrangements.

Question 15

I bought my ticket in advance…do I still have to wait in line when I arrive?

Accepted Answer

You are able to skip the sometimes lengthy ticket booth line, but you will have to wait in the queue lines for the haunts.

Question 16

Is Scare Central wheelchair accessible?

Accepted Answer

Unfortunately the haunts are not wheelchair accessible. Many of the hallways are simply too narrow and windy to allow a wheelchair to fit.

Question 17

Are the monsters allowed to touch you?

Accepted Answer

The actors in Scare Central will not touch you. However, they do get very close. Occasionally you may brush up against their costumes or props. You may also come into contact with some of the sets.

Question 18

Is there a lot of smoke in the haunts?

Accepted Answer

We do use fog machines at Scare Central to help create the atmosphere. The fluid we use in our fog machines is oil based and non-toxic.

Question 19

Are there strobe lights?

Accepted Answer

Yes! We do use strobe lights.

Question 20

Is it a ride?

Accepted Answer

Visitors walk through the haunts at Scare Central.

Question 21

Is it dark?

Accepted Answer

Yes! There are very dark areas in both Nightmare on 4th Street and The Fear Factory.

Question 22

Is it a maze? Can I get lost?

Accepted Answer

Scare Central is not a maze. Many areas of the haunts are confusing, but the staff will help you find your way out if necessary.

Question 23

Can I go in if I'm pregnant?

Accepted Answer

No! Our haunted houses are not recommended for visitors who are pregnant, have heart conditions or are in general poor health.

Question 24

Can my friends and I wear our Halloween costumes when we come to the haunted houses?

Accepted Answer

No. For safety reasons, we are sorry to say that except for small children, patrons are not permitted to wear costumes. We do make exceptions on Halloween weekend. Admittance is at our discretion.

Question 25

Are your attractions open if it rains?

Accepted Answer

Yes! Our haunts are indoors. The area for the ticket booth line and que lines to enter the haunts are outside.

Question 26

Once we've used our ticket can we go through again with the same ticket?

Accepted Answer

No. A new ticket is required for each visit.

Question 27

Do your attractions have security?

Accepted Answer

Yes. Scare Central uses our own security personnel and Night Patrol officers for our security team. We seldom, if ever, have a problem that actually requires security but we have it just in case.

Question 28

Can we be thrown out of the haunts for any reason?

Accepted Answer

Yes! We do not allow foul language, pushing, vulgar behavior, weapons of any kind, alcohol, etc. We have a list of rules posted just like anyone else that must be adhered to for your own safety. Violation of these rules will usually bring a warning and then being asked to leave without a refund.

Question 29

Can we be injured at your haunts?

Accepted Answer

We've never had any serious injuries at our haunts since we began operating in 1998. Running is the main cause of minor injuries. Be sure to follow the rules and DON'T run!

Question 30

Is smoking allowed?

Accepted Answer

Smoking is NOT allowed in the que line or in the haunts!

Question 31

Can we take photos of your haunts?

Accepted Answer

NO! Photography of any sort is not allowed in the haunts. Haunted attractions are dark and peoples eyes (especially the actors) adjust to the low light. When you flash your camera you're not only ruining other customers' experience but you're hurting the actors' eyes. Also, the fog used inside the attractions ruins flash photography.

Question 32

What can't we bring with us inside your haunts?

Accepted Answer

No pets! No weapons! No alcoholic beverages! No cameras! No smoking! No laser pointers or flashlights! No food or beverages!

Question 33

And the #1 most often asked question… Is it scary???

Accepted Answer

Yes!!!

OVER 10,000 SQUARE FEET OF PURE TERROR!

FAQ's