Frequently Asked Questions
What are the hours of operation?
Visit our Dates Page for this information.
Are there any age restrictions?
Scare Central is recommended for adults and teens, but younger kids may come if parents choose to bring them. Carrying babies though is NOT allowed. There are no special prices for children and no refunds if anyone decides not to finish the haunt.
What time does the line start forming?
Early in the season, the line may be very short, but as we get closer to Halloween the crowds get larger and it is better to arrive at opening time to ensure minimal waiting times.
How long is the wait in line?
In general, we try to keep the wait time to less than 30 minutes. However, on many Friday and Saturday nights in October and on Halloween the lines will be much longer. Buy your tickets early to avoid the ticket booth line and try to come earlier in October if you would like to avoid the longer lines!
How long does it take to go through the haunted house?
That depends on many factors. First you must buy your tickets, then wait to enter the haunts. Once you enter, you go through at your own pace so the length of the experience varies from group to group. To walk through both haunts might take half an hour, plus time in lines. The lines get longer the closer it gets to Halloween. You may encounter wandering creatures the moment you leave your car, so be on your guard!
If I get there at 10pm and I bought a ticket for both haunted houses, will they close before I get a chance to see both shows?
We keep the haunted houses running until the last patron has exited. We’ll stop selling tickets, but the shows will keep running.
Can I make a reservation?
No. Scare Central is first come, first served.
What are the prices for the different haunted houses?
Visit our Tickets Page for this information.
Does Scare Central offer group rates?
Yes, but group ticket sales must be arranged in advance. We offer a discount for groups of 25 or more.
To arrange for group tickets, email email@example.com and include your name, contact information, date of visit, and size of group. We will then contact you to make arrangements.
Does Scare Central accept credit cards or checks?
Sorry, but we do not accept credit cards or checks for ticket sales.
I bought my ticket in advance…do I still have to wait in line when I get to the Haunted Houses?
You are able to skip the sometimes lengthy ticket booth line, but you will have to wait in the queue lines for the attractions.
Where should I park?
Our neighborhood has plenty of on street parking as well as a large gravel parking lot directly across the street.
Are the monsters allowed to touch you?
The actors in Scare Central will not touch you. However, they do get very close. Occasionally you may brush up against their costumes or props. You may also come into contact with some of the sets.
Is Scare Central wheelchair accessible?
Unfortunately the haunted houses are not wheelchair accessible. Many of the hallways are simply too narrow and windy to allow a wheelchair to fit.
Is there a lot of smoke in the haunted houses?
We do use fog machines at Scare Central to help create the atmosphere. The fluid we use in our fog machines is water based and non-toxic.
Are there strobe lights?
Yes, we do use strobe lights occasionally.
Can I go in if I'm pregnant?
Our haunted houses are not recommended for visitors who are pregnant, have heart conditions or are in general poor health.
Is it a ride?
Visitors walk through the attractions at Scare Central.
Is it dark?
There are very dark areas in both Nightmare on 4th Street and The Fear Factory.
Is it a maze? Can I get lost?
Scare Central is not a maze. Many areas of the attractions are confusing, but the staff will help you find your way out if necessary.
Can my friends and I wear our Halloween costumes when we come to the haunted houses?
No. For safety reasons, we are sorry to say that except for small children, patrons are not permitted to wear costumes. We do make exceptions on Halloween weekend. Admittance is at our discretion.
Are your attractions open if it rains?
Yes! Our haunted houses are inside. The area for the ticket booth line and lines to enter the haunts are outside, but on rainy nights we try to keep the wait times as short as possible.
Once we've used our ticket can we go through again with the same ticket?
No. A new ticket is required for each visit.
Do your attractions have security?
Yes. Scare Central uses our own security personnel and Night Patrol officers for our security team. We seldom, if ever, have a problem that actually requires security but we have it just in case.
Can we be thrown out of the haunted houses for any reason?
Yes. We do not allow foul language, pushing, vulgar behavior, weapons of any kind, alcohol, etc. We have a list of rules posted just like anyone else that must be adhered to for your own safety. Violation of these rules will usually bring a warning and then being asked to leave without a refund.
Can we be injured at your haunted houses?
We've never had any serious injuries at any of our attractions since we began operating in 1998. Running is the main cause of minor injuries. Make sure to follow the rules and DON'T run and you should be fine!
Do you serve alcoholic beverages?
NO! And they are not allowed on the property, so please do not bring any. If you appear to be under the influence, you may be asked to leave without a refund.
Is smoking allowed?
Smoking is allowed only in the parking lot. Smoking is NOT allowed indoors.
Can we take photos of your haunted houses?
NO! Photography of any sort is not allowed in the haunts. Haunted houses are dark and peoples eyes (especially the actors) adjust to the low light. When you flash your camera you're not only ruining other customers' experience but you're hurting the actors' eyes. Also, the fog used inside the attractions ruins flash photography.
Although no photography or videotaping is allowed inside, the monsters working outside will quite often pose for pictures.
What can't we bring with us inside your haunted houses?
No pets! No weapons! No alcoholic beverages! No cameras! No smoking! No laser pointers or flashlights! No food or beverages!
Are the attractions the same this year?
The themes of our attractions change each year. Expect new effects, sets, and scares!
Do you offer refunds?
No, we do not offer refunds. If you buy a ticket and are too scared to enter you will be asked to leave without a refund.
Can we win free tickets?
Occasionally, radio stations or sponsors may have free ticket giveaways.
How old do you have to be to work at Scare Central?
You must be at least 16 years old to work at Scare Central.
Any other questions?
Please email us at firstname.lastname@example.org
And the #1 most often asked question… Is it scary????